Refund in case of withdrawal or IELTS / TEF failure
The client understands and agrees that no refund will be provided if they choose to withdraw, abandon, or drop out of the process for any reason after signing up. This also applies in cases where the client is unsuccessful in exams like IELTS or TEF.
The client understands that they are required to take the IELTS or TEF exam to demonstrate their English or French language skills. They acknowledge that achieving the required scores is mandatory, and without submitting these scores, their application cannot be sent to the immigration authorities.
The client fully understands that if they are unable to achieve the required scores in the IELTS or TEF exam, or fail to provide a valid IELTS/TEF certificate, they will not be eligible to get any refund of the consultation fees paid to UNIMETRI.
Penalty & Refund in case of non-submission of Documents
To ensure the best possible outcome and faster processing of the application, UNIMETRI strongly advises clients to submit all required documents promptly. Timely submission not only helps move the application forward efficiently but also contributes to UNIMETRI’s high success rate.
The client understands that if they fail to provide the necessary documents within 60 working days from the date of signing the agreement, they will be liable to pay a penalty equal to 20% of UNIMETRI’s fees.
If the client delays submitting the required documents for more than 120 days, the case will be considered voluntarily abandoned, and UNIMETRI will no longer be responsible for processing the application. In such cases, the client will not be eligible for any refund of the fees already paid.
However, if the client wishes to pause or hold the process for more than 4 months, they must inform their case officer in writing via email and pay an additional fee of ₹15,000 to keep the file active.
The client understands and accepts that the decision to approve or reject a visa application is solely made by the Immigration Authority, Consulate, or High Commission. UNIMETRI provides consulting and support services only and is not affiliated with any immigration authority/consulate or any immigration body.
While UNIMETRI will do its best to guide and assist throughout the process, it cannot guarantee that the client will be granted a visa from the immigration authority.
Refund in case of rejection by any Immigration Authority or Consulate / High Commission
If your visa application to any country is rejected by the Immigration Authority, Consulate, or High Commission, UNIMETRI will refund the applicable amount according to our refund policy. The refund will be processed within 60 working days after you submit the UNIMETRI Refund Claim Form.
To support your refund request, please include a copy of the official rejection letter from the Consulate or High Commission. If you don’t provide the rejection letter or a rejection stamp on your passport, unfortunately, we won’t be able to process your refund.
You must also include a copy of your payment receipt to UNIMETRI with your refund claim. Without these documents, your refund request will not be considered.
UNIMETRI will not issue a refund if the visa is rejected for any of the following reasons:
- If the client or any family member included in the application fails the medical exam.
- Not providing a valid Police Clearance Certificate that’s no older than 3 months.
- If the client or any family member listed in the application cannot show enough funds for settlement.
- Submission of fraudulent documents / fraudulent information.
- If the client or any family member included in the application has previously broken any immigration or visa rules.
- If the client submits any additional documents requested by the Immigration Authority, Consulate, or High Commission later than the deadline.
Refunds won’t be issued by Nationwide for any of the reasons listed below:
- UNIMETRI fee will not be refunded if the client receives an Invitation but does not submit the online application along with all the required supporting documents for permanent residence within 60 days of receiving the Invitation.
- UNIMETRI fee is completely non-refundable if the client decides to abandon or withdraw their case for any personal reason.
- The UNIMETRI fee is completely non-refundable if the client makes only a part payment toward the full service.
- The UNIMETRI fee is fully non-refundable if the client receives a positive Credential Evaluation or Skills Assessment but fails to submit the remaining required documents needed to proceed with their visa application.
- The UNIMETRI fee is fully non-refundable in the event of changes in government policies or delays caused by immigration authorities.
Other instances of Refund
The client understands and agrees that, if they are eligible for a refund under UNIMETRI’s refund policy, the refund will be processed within 60 working days after they submit the official UNIMETRI Refund Claim Form. To complete the request, the client must include a copy of their payment receipt and any other required supporting documents. If these documents are not included, the refund request will not be considered.